At Noverastep, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, contact us, or make a purchase.

Information We Collect

We may collect personal information such as your name, email address, phone number, shipping address, billing address, payment-related information, account details, and order history.

This information may be collected when you place an order, create an account, subscribe to our mailing list, complete a form, or contact our customer support team.

How We Use Your Information

We may use your information to:

• Process and complete your orders.

• Arrange shipping and product delivery.

• Send order confirmations and delivery updates.

• Provide customer service and respond to inquiries.

• Manage your account and purchase history.

• Improve our website, products, and services.

• Prevent fraudulent or unauthorized transactions.

• Send promotional offers and product updates when you have chosen to receive them.

Payment Security

Noverastep does not store your complete payment card details on its website. Payments are securely processed through trusted third-party payment providers that use appropriate security measures to protect your transaction information.

Sharing Your Information

We may share limited personal information with trusted third-party service providers, including payment processors, shipping companies, website hosting providers, analytics services, and customer support tools.

Your information is shared only when necessary to process your order, deliver your products, maintain our website, prevent fraud, or improve your shopping experience.

We do not sell or rent your personal information to third parties.

Marketing Emails

When you subscribe to our mailing list, we may send you product updates, special offers, promotions, and other marketing communications.

You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting us directly.

Cookies and Website Data

Our website may use cookies and similar technologies to remember your preferences, improve website performance, understand visitor activity, and provide a smoother shopping experience.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Data Protection

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online platform, or electronic transmission method can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you.

You may also ask us to stop sending marketing communications or request information about how your personal data is being used.

Changes to This Privacy Policy

Noverastep may update this Privacy Policy occasionally to reflect changes in our services, website practices, or legal requirements. Any updates will be published on this page.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: hello@noverastep.com